Training and Assessment Strategy-PSPSS00039 Customer Service Skill Set Course Units of competency SITXFSA001 Use

Units of competency SITXFSA001 Use hygienic practices for food safety SITHKOP005 Coordinate cooking operations TAEASS301B Contribute to assessment TAEDEL404A Mentor in the workplace SITXHRM001 Coach others in job skills * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCOM002 Use communication to build relationships CHCCCS003 Increase the safety of individuals at risk of suicide CHCCCS017 Provide loss and grief support CHCGRP002 Plan and conduct group activities CHCCCS018 Provide suicide bereavement support * We can develop additional elective units that are not listed on request (Please contact us for further information)

AHCBUS610 Manage agribusiness risk AHCBUS613 Manage human resources AHCWRK520 Develop workplace policy and procedures for environment and sustainability BSBFIN501 Manage budgets and financial plans BSBOPS601 Develop and implement business plans PSPPCY018 Manage policy implementation AHCLPW602 Coordinate the preparation of a regional resource management plan AHCNRM603 Implement a monitoring

Units of competency FNSACC312 Administer subsidiary accounts and ledgers FNSACC311 Process financial transactions and extract interim reports FNSTPB402 Establish and maintain payroll systems FNSTPB401 Complete business activity and instalment activity statements FNSACC416 Set up and operate a computerised accounting system FNSACC408 Work effectively in the accounting and bookkeeping industry BSBFIA401 Prepare financial reports * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-PSPSS00039 Customer Service Skill Set Course Units of competency SITXFSA001 UseYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.