Vocational Placement Kit-BSB41515 Certificate IV in Project Management Practice UET aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy in an ICT environment ICTPMG609 Plan and direct complex ICT projects ICTSUS601 Integrate sustainability in ICT planning and design projects Elective units ICTDBS501 Monitor and improve knowledge management system ICTDBS601 Build a data warehouse ICTDBS602 Develop a knowledge management strategy ICTICT604 Identify and implement business innovation ICTICT605 Implement a knowledge management strategy ICTNWK601 Design and implement a security system BSBINN601 Lead and manage organisational change BSBMGT608 Manage innovation and continuous improvement ICTNWK615 Design and configure desktop virtualisation ICTNWK608 Configure network devices for a secure network infrastructure ICTNWK609 Configure and manage intrusion prevention system on network sensors * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS303 Participate in WHS hazard identification

Core units AHCBUS511 Manage enterprise staff requirements AHCBUS518 Prepare and monitor budgets and financial reports AHCCHM501 Develop and manage a chemical use strategy AHCIRG507 Audit irrigation systems AHCPCM406 Develop a soil health and plant nutrition program AHCPCM507 Diagnose plant health problems AHCTRF505 Plan the establishment of sports turf playing surfaces AHCTRF506 Manage sports turf renovation programs AHCTRF507 Develop sports turf management programs AHCTRF508 Manage sports turf facility assets Electives AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

Vocational Placement Kit-BSB41515 Certificate IV in Project Management Practice UET aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.