SCORM Compliant Package-FSKLRG011 Use routine strategies for work-related learning PMB aggressive or abusive customers SIRXECM002

aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURETU001 Install air conditioning systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry Elective units BSBESB301 Investigate business opportunities BSBESB407 Manage finances for new business ventures RIIWHS202E Enter and work in confined spaces * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPER415 Plan and implement permaculture works AHCPER417 Investigate and recommend species for a permaculture system AHCPER418 Provide advice on permaculture principles and practices AHCPER421 Select appropriate technology for a permaculture system AHCPER422 Identify and analyse bioregional characteristics and resources Electives AHCPER420 Design an urban permaculture system AHCLSK404 Implement and monitor animal welfare programs AHCPER324 Establish a permaculture system AHCPER416 Manage a seed bank AHCPER423 Design harvesting and storage systems for permaculture products AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-FSKLRG011 Use routine strategies for work-related learning PMB aggressive or abusive customers SIRXECM002* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.