SCORM Compliant Package-BSBCRT201 Develop and apply thinking and problem solving skills Graduate Diploma The learner guide meets training

The learner guide meets training package criteria and is developed in a logical order

The trainers can use these activities to improve training and support the students in journey towards summative assessment

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIF0028 Manage aviation risk AVIF0031 Manage threats and errors as pilot in command AVIF0032 Manage human factors as pilot in command AVIH0009 Manage aircraft flight planning and performance as pilot in command AVIN0003 Command an aircraft in a multi-crew environment AVIN0004 Supervise and manage safe flight operations as pilot in command AVIO0016 Manage security procedures as pilot in command AVIZ0002 Maintain and manage situational awareness as pilot in command * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-BSBCRT201 Develop and apply thinking and problem solving skills Graduate Diploma The learner guide meets training* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.